Advanced Claims Management and Appeals
Two-Day Course | 13 Hours (8:30am - 4:00pm each day)
Wednesday & Thursday June 21 & 22, 2023
Cost: $425 Members, $700 Non-Members
Issues Covered: Validity | Medical | Compensation | Work Disability Prevention
Faculty Includes: Ann Silvernale | Amy Earley
Credits Available/Pending: WWCP, 13 credits | Dept L&I, 13 credits | SHRM, 13 credits
Upon completion of all eight WWCP sessions (72-hours) and required coursework, participants will receive a certificate of completion. Starting July 1, 2022, this certificate will be required for application to take the new Self-insurance Claims Administrator Examination administered by the Department of Labor and Industries.
The final step in our IIU's comprehensive, goal-oriented workers' compensation curriculum, Advanced Claims Management and Appeals builds on the intermediate and advanced principles in prior trainings and explores the highest levels of claims management complexities before, during, and after actions at the BIIA. This two-day course provides instruction on advanced claims handling in the topic areas listed below by experienced legal and claim management professionals. Attendees will be provided hypothetical claim scenarios for group discussion and collaboration of claim management strategy. Attendees will also receive links to electronic copies of reference materials for pre and post class study.
- The Board of Industrial Insurance Appeals and the Courts
- Civil Rules and Ethics
- Claim Resolution Settlement Agreements
- Pensions, Second Injury Fund, Alternative Closures
- Protests and Appeals
- Dispute Resolution
- Mediation at the BIIA
- Litigation Management
- Evidence at the BIIA
- Presenting a Prima Facie Case
- Scope of Review
- Decisions at the BIIA and higher courts
- Communication with injured workers and other system participants
No credit will be given for cancellations made after June 16, 2023.