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Are you passionate about
employee safety and training? Do you have experience administering
occupational safety programs? If you answered YES to either of these
questions, click the APPLY button! The City of Yakima is looking for you
to join our Public Works team!
The City of Yakima is a premier employer in the Yakima Valley with extensive opportunities for training and growth. The City offers a competitive benefit package including:
- Comprehensive medical, dental and vision coverage.
- FREE healthcare clinic!
- WA State PERS pension plan and employer contribution to a 457 deferred compensation plan.
- Generous accruals for vacation and sick leave.
- Much more!
This position is responsible for developing, coordinating and administering a comprehensive safety and training program including the creation of structures and protocols that address safety and injury prevention. Provides or coordinates instruction on a wide variety of topics including training of Public Works staff. Maintains safety and training related records and creates executive communication pertinent to equipment, personnel, financial or program activities important to ensure safety of personnel and assets. Compiles and analyzes data, and makes recommendations based on the analysis, prepares safety and training related reports including but not excluding reports related to other city departments such as City Manager's Office, Human Resources and Finance. Work is performed with considerable latitude for initiative and independent judgment and is reviewed through direct observation, results achieved, reports, conferences and performance evaluations. Reports to the Public Works Director.
diploma or GED and four (4) years of progressively
responsible safety administration, compliance or regulatory
experience. Vocational Certification, Associates or Bachelor's degree, in
occupational health and safety, industrial hygiene, environmental health, or
closely related field may substitute for two (2) years' experience.
Bachelor's degree, public sector and/or office management experience
Must possess and maintain a valid Washington State Driver's License. Within six months of hire must possess valid first aid and CPR instructor certificates. Desirable certification as an instructor in Defensive Driving and Hazard Communications Program.
Salary range $4,097 – 4,910 monthly + Competitive Benefit package.
What's cool about this job
This job administers REI’s multi-state self- insured Workers' Compensation program, minor general liability claims, automobile claims, and supports tracking of various safety, claims, and insurance related documents & events. Responsibilities include claims monitoring and administration, report generation, and communication with employees, managers, insurance carriers, medical personnel and legal representatives. The position contributes to REI’s success by managing and reducing the multi-million dollar claims liability exposure. Models and acts in accordance with REI’s guiding values and mission.
- Complete initial contacts within 24 hours of all new workers’ compensation, automobile, and general liability losses. Lay the groundwork for process/outcome expectations for employees, managers, and customers.
- Identify gaps in claim report information and obtain/enter relevant data as it is discovered.
- Apply general logic and critical thinking skills to determine investigation questions unique to the circumstances of the case
- Request and preserve video footage of accidents and police reports when such evidence is relevant to the claims investigation process
- Track compliance with post-accident safety reviews, safety committee meeting minutes, and fire inspections
- Complete regular check-in calls as needed (generally every two weeks unless the facts of the claim warrant a different cadence)
- Administrate REI’s return-to-work policy. Assist field management in developing and offering modified work within established guidelines. Ensure return-to-work data is accurate in claims administrator’s system. Issue modified job offer letters
- Assist with identifying fraud cases and related investigations
- Participate in regular claim review meetings with external service providers and frontline leadership to ensure proper claims resolution strategies are in place
- Negotiate and execute settlement of minor general liability claims up to designated authority. ·
- Escalate complex issues to Sr. Workers’ Comp Program Manager (work comp & auto) or Claims Litigation Mgr. (general liability): complex claims resolution; settlement negotiations; permanent job restrictions; allegations of willful misconduct or extreme negligence; other unusual claim circumstances
- Enter Certificate of Insurance data into tracking system
- Prepare and file mandatory state filings under guidance of Sr. Workers’ Comp Program Mgr
- Supports REI’s integrated disability management program
- Tracks and maintains OSHA recordkeeping requirements where applicable
- Follows all applicable laws and administers program in accordance to company policies and procedures
- Utilizes multiple third-party administrator data systems and reporting tools
- Ensures REI locations have the applicable support documentation to support compliance with REI and State WC requirements
- Authorize claim settlements under $10K
Bring your passion and expertise
- General knowledge of the Workers’ Compensation, Automobile, and General Liability claims processes
- Three (3) or more years Workers’ Compensation claims experience Functional knowledge of Workers Compensation State legal statutes and procedures, including CA, WA, AZ, NY, and PA
- Bachelor’s degree or higher preferred. Or equivalent experience
- Claims Adjuster or Producer licenses or relevant industry designations
- General knowledge of ADA regulations and the interactive process for workplace accommodations
- Strong interpersonal and communication skills with ability to professionally communicate both verbally and in writing with employees and outside partners, recognizing and appropriately responding to others’ perspectives
- Strong active listening skills and the ability to communicate with empathy while understanding how to avoid statements that specifically admit liability
- Proficient in Microsoft Outlook, Word, and Excel with ability to learn new systems (ex: claims administrator’s web portal)
- Comfort with escalating complex issues and seeking clarification to fill in knowledge gaps
- Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals
- Flexible in one's viewpoints and positions in order to support the direction taken by others at REI Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
- Consolidates information from various sources including feedback from others to reach sound decisions
- Considers the ultimate impact of decisions and actions on internal and external customers
- Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
- Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
- Clearly conveys and accurately receives information by a variety of methods and in various situations
- Builds rapport with all kinds of people inside and outside the organization
- Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals
- Challenges the status quo, champions change and influences others to change.
Performs responsible, specialized administrative work in the management of self-insured/self administered workers' compensation claims in accordance with RCW Industrial Insurance Laws, medical Aid Rules and other applicable regulations.Examples of Work
- Manages industrial insurance claims from initiation through closure in accordance with applicable regulations.
- Investigates, evaluates, adjudicates, processes, and reserves claims.
- Represents the City at hearings, appeals, and mediations as required.
- Presents training relating to industrial insurance and workers' compensation programs.
- Secures services, and monitors for effective use, independent physicians, nurses, attorneys,investigators, vocational counselors and other related parties.
- Performs medical/case management, including the authorization of curative medical treatment.
- Works with all involved parties for timely claim resolution.
- Authorizes, calculates, processes and/or oversees payment for medical, compensation benefits, and other costs related to claims filed.
- Telephones and corresponds with injured workers, vocational counselors, physicians, and department representatives to obtain and supply information. Serves as liaison among involved parties.
- Identifies and secures reimbursements as required: pursues third party subrogation claims.
- Develops, implements, and monitors timely return to work opportunities.Coordinates with other departments to assure compliance with laws and regulations.
- Operates a personal computer and other standard office machines.
- Maintains related records and prepares reports as required.
- Performs related work as required.
Open Entry Requirements:
(Open-entry applicants must meet all requirements when they apply.)
- Education: High school diploma or equivalent.
- Experience: Five years of increasingly responsible industrial insurance claims examination, adjudication, and/or management which must include time loss claims.
- License: Possession of a Claims Administrator certification by the Washington State Department of Labor and Industries.