Employment Exchange

WSIA provides open employment listings as a service to members. There is a $25 fee to post a position on the Employment Exchange, and ads will be posted for 30 days unless directed otherwise. Ad content supplied by hiring employers. For more information or to post a job, email Kari Heinold or call (360) 754-6416.

Workers' Comp Claims Manager - Eberle Vivian


Eberle Vivian is seeking  experienced claims professionals to join our team. We provide the ideal opportunity for an individuals who prefer to use their skills for creative claims management. Each claims manager located in Kent, WA is provided with their own private office. We offer fully funded benefits which include medical, dental, vision, long and short term disability and life insurance. Flex time is available between core hours. Telecommuting possible after demonstrated proficiency. Home office environment fully supported for full time telecommuters.

Claims Manager - Employer Resources Northwest

This is a full time, 40-hour per week, claim manager position in Tumwater, Tacoma, or Spokane.  Manages caseload of approximately 140 worker’s compensation claims to ensure consistency with state WAC, RCW, and Labor and Industries policy.  Provides service to clients which maximizes efficiency of their worker’s compensation program.  Advises Washington State employers on worker’s compensation best practices.  Engages and works as a team with both external and internal clients to achieve results. 

The focus of this job is on achieving results which are aligned with the larger picture of the organization and its strategic goals.  Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving performance objectives of this job.  The work involved innovation and creativity in generating ideas for quick response.  Decision making is focused on implementing practical, timely solutions. 

The job requires getting things done quickly and handling a variety of activities.  Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging the commitment of others is essential.  The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised, and persuasive communication style. 

Because the pace of the work is faster than average, the ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical.  Emphasis is on results, and effective systems that achieve results through and with people, rather than on the details of implementation.

The job environment is flexible, constantly changing and provides growth opportunity, recognition, and reward for the achievement of business results. 

Responsibilities Include (but are not limited to): 

  • Review and analyze all documents pertaining to newly filed worker’s compensation claims including report of accident, chart notes, witness statements, work restrictions, etc
  • Initiate contact with employer clients to discuss new claims, expected duration, return to work, and strategic plan
  • Help employer clients identify light duty work and put together job descriptions for appropriate work
  • Aid employer clients with accident and validity investigation
  • Conduct in depth review and analysis including validity investigation, mechanism of injury, objective findings, wage calculations, return to work strategy and development
  • Educate regarding retrospective rating and impact on insurance rates and retro refund
  • Create regular detailed strategic plans identifying appropriate actions which drive claims to closure
  • Teach employers and assist with making valid offers of employment
  • Communicate with medical providers to obtain work restrictions and communicate work available with a variety of different employers
  • Advise clients on best practices to maximize efficacy of their worker’s compensation programs
  • Research and analyze complex medical materials including MDGuidelines and AMA Guides to make assessments of causation and treatment provided
  • Prepare persuasive written and oral arguments to influence actions on a case
  • Partner and strategize with other claims managers, attorneys, claims consultants, investigators, group managers, vocational consultants, HR professionals, and employer clients
  • Prepare comprehensive claim staffing forms and orally present claim summaries and plans of action to bring claims to closure
  • Triage claims and appropriate identifies priority issues


  • Prefer at least five years industrial insurance experience
  • In depth knowledge of and familiarity with Washington State Worker’s Compensation WAC and RCW
  • Rapport and relationship building focused on achieving results
  • Ability to engage commitment of others
  • Sense of urgency for goal achievement
  • Action-oriented and somewhat collaborative decision making
  • Ability to make quick decisions in response to changing conditions
  • Accountability for results

Wages & Benefits:


Wage depends on experience and is highly competitive for the industry.  Medical, dental, and vision insurance.  Short and long-term disability.  Competitive vacation and paid time off policy.  401-k with matching.  Additional benefits based on performance.  ERNwest values work/life balance and is structured to reward high performers.

Leave Administration Manager - City of Seattle

$79,469.28 - $119,203.92 Annually

Seattle, WA

Job Type
Civil Service Exempt, Regular, Full-time

Seattle Department of Human Resources

Position Description

Do you have expertise managing leave programs and professionals? Have you implemented a new leave program? Is leading organizational change one of your strengths? Have you been looking for an opportunity to have a bigger impact and, perhaps, to reconfigure how leaves are administered organization-wide? If your hand is up, please apply for the new Leave Administration Manager at the City of Seattle.

The Seattle Department of Human Resources is hiring a Leave Administration Manager, to build a program and governance structure for City leave administration. This is an opportunity to lead the formation of a program from the ground up and to provide greater equity and consistency to employees.

Job Responsibilities

To be successful, you will have experience:
• Supervising or managing leave programs – Federal (FML, ADA) state, local, and organization-specific
• Implementing new aspects of leave programs – implementation, communication, training, launch/go live
• Serving as a subject matter expert to colleagues and departments organization-wide
• Formulating and operationalizing decisions, including building a team
• Selecting tools and technology to support organizational goals

You are passionate about:
• Equitable outcomes for employees
• Continual process improvement for leave administration
• Customer service
• Accuracy

You are comfortable with:
• Managing through ambiguity
• Creating strategies and goals
• Influencing change
• Implementing standard practices, workflows, policies, and procedures


A successful applicant will have a professional career that reflects a commitment to providing superior Human Resource Leave Administration customer service. This career orientation should be complemented by demonstrated technical knowledge and expertise in the following areas:

• Best practice knowledge of FML, ADA, and other federal, state, local, and employer sponsored leave programs
• Jurisdictional and technical ability to deliver high level customer service
• Developing and managing leave programs
• Building, leading and directing staff
• Designing and implementing program metrics
• Creating, implementing, and overseeing compliance audits
• Strategic analysis
• Timely and clear communication

It would be helpful if you also had experience:
• Working with represented employees
• In disability management and workplace accommodations operations

Workers Compensation Claims Adjudicator (Contract) - Port of Seattle

Job Title: Workers Compensation Claims Adjudicator- Contract

Location: Seattle- Pier 69

Job Type: Contract- Temporary

Benefits: Limited Port of Seattle benefits

Salary: Depends on experience

The Port of Seattle is seeking a certified Workers Compensation Claims Adjudicator, to temporarily help administer all aspects of the Port's Self-Insured Workers Compensation program.

This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed.  Essential duties and responsibilities may include, but are not limited to, the following:

  • Provide daily oversight of the Port’s self-insured, self-administered Industrial Insurance Program
  • Ensure compliance with the rules and regulations as set forth under Title 51 of the Industrial Insurance Laws in the State of Washington.
  • Adjudicate all components of the Port’s self-insured workers’ compensation program.
  • Effectively collaborate with Port-wide management as well as the injured worker to ensure that claims are handled in a manner that supports the employee’s return to work.
  • Use enterprise Risk Management Platform, Origami, to capture administration of workers compensation claims and reporting function for loss runs, and OSHA 300 and 300A forms.
  • Determine claim validity, resolve third party settlements, establish reserve amounts, and work with workers comp attorney on litigated cases.
  • Process bills through our bill review vendor, respond to billing research inquiries from outside medical providers and employees. Ensure all payments comply with Title 51.
  • Administration of OSHA 300 and 300A forms for occupational injury statistics.
  • Prepare Department of Labor and Industries quarterly and Annual Reports
  • Determine compensation amounts and medical benefits; reach closure while complying with legal requirements and state statues.

Minimum Experience and Certification:

  • Must have at a minimum of 8 – 10 years of Washington workers compensation claims experience handling Self-Insured claims.
  • Expert knowledge of the rules and regulations as set forth under Title 51 of the Industrial Insurance Laws in the State of Washington.
  • Certified by the Department of Labor & Industries to manage workers compensation claims in Washington State.

Workers' Compensation Claims Manager - Vigilant

We are seeking an experienced, full-time Workers’ Compensation Claims Manager. This position is responsible for proactive counseling and advice related to management of claims for employers who are enrolled in our Washington Workers’ Compensation/Retro program. This position acts as an employer advocate with a goal of getting injured workers back to work. At the core of our values, we live by one underlying principle, which is “others before self.” We’re looking for a team member who will consistently demonstrate this value as they serve our member companies.

Vigilant is a membership organization intensely committed to providing quality service and living Vigilant’s motto of “others before self,” by being relational, responsive, reliable, results-oriented, respectful, and responsible. We provide timely and practical counsel to our member companies on employment law, labor relations, human resource management, safety, employee benefits, workers’ compensation, management training, and leadership development in five western states. We are passionate about helping our members be great employers, and we are invested in building relationships with the companies we serve.

The location of this position is flexible; we have offices in Tigard, Oregon and Everett, Washington as well as the possibility of a work-from-home arrangement.


  • Be an employer advocate in the management of workers’ compensation claims.
  • Evaluate workers’ compensation claims details and communicate claim strategies and potential financial impact to appropriate stakeholders.
  • Review medical information to determine allowable conditions under the claim.
  • Use medical, vocational, benefit and investigation information to make recommendations regarding benefit eligibility, claim apportionment, and claim allowance or denial.
  • Review benefit payments to ensure appropriate billing and calculation procedures are applied.
  • Evaluate options for return to work, and assist member employers with Labor & Industries (L&I)-compliant return to work programs.
  • Manage all aspects of claims appeals through the Board of Industrial Insurance Appeals, which requires coordinated interactions with employers, Assistant Attorneys General, injured workers and/or their legal representation and judges, among others.
  • Interact with personnel from L&I, injured workers, member employers, Vigilant attorneys, external attorneys, the Office of the Attorney General, and Vigilant safety professionals.
  • Participation in in-person meetings throughout the state of Washington as needed.



Knowledge, Skills and Abilities

  • Minimum of 3 years of previous experience in workers’ compensation claims management, claims processing, occupational medicine and/or vocational rehabilitation.
  • Strong interpersonal skills in working as a team member and collaborating with colleagues.
  • Excellent oral and written communication to convey clear and concise information.
  • Eagerness to learn and apply problem-solving techniques.
  • Knowledge of applicable technical resources for researching information required to perform job.
  • Ability to create and sustain cooperative working relationships with internal staff, external members, and stakeholders.
  • Demonstrated ability to be reliable and maintain highest level of confidentiality and professionalism.
  • Strong analytical and interpretive skills. Must be able to analyze complex issues, research, strategize, and formulate solutions for completion of work tasks/projects.
  • Strong organizational skills. Must be able to proactively manage multiple tasks/priorities simultaneously to meet deadlines.
  • Ability to work well independently and under pressure with frequent interruptions, while maintaining high level of accuracy and attention to detail.
  • Strong computer skills, including ability to efficiently use Microsoft Office suite, particularly Excel.
  • Must be able to meet or exceed service expectations.


Work Environment

  • Our work environment is cheerful, respectful, and diligent, and our motto is “others before self.”
  • We are responsive and reliable. When we receive a question by phone or email, we aim to respond within two business hours.
  • Dress is business casual, suitable for an office.