The Central Employee Services Division within King County's Department of Human Resources (DHR) seeks customer-focused professionals for two Claims Officer II positions. They will adjudicate Workers' Compensation claims in accordance with the legal requirements of the industrial insurance laws and the claims management standards of King County. As a self-insured entity in Washington State, King County self-administers its Workers’ Compensation program. As one team, the Central Employee Services Division supports a thriving King County employment experience and provides integrated compensation, benefits, work/life well-being, safety, and retirement planning services. Ensuring the health and safety of employees is our number one priority.

Commitment to Equity & Social Justice

As the only county in the United States named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation’s history, King County is a vibrant international community with residents that represent countries from around the world. It is a diverse region that cherishes the artistic and social traditions of many cultures. King County has a deep commitment to equity and social justice. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. The Claims Officer II will apply equity and social justice principles that exemplify shared values, behaviors, and practices in all aspects of the work.

To learn more, please visit: http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Other Position Information
This position is exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8:00 a.m. - 5:00 p.m., Monday through Friday. This position is represented by Teamsters Local 117/Professional & Technical Teamsters Local 117 Professional and Technical and are classified as a Claims Officer II; class code: 2332100. The work associated with this position will be performed predominately through a hybrid work schedule of onsite and remote work. 

Puget Sound Workers’ Compensation Trust and Unemployment Pool (PSWCT/UP) seeks an experienced Member Services Consultant to take lead responsibility for building deep and effective relationships with new and existing school districts clients by executing initiatives that support short-term and long-term strategies around total cost of workers’ compensation and unemployment compensation risk. The position collaborates closely and effectively with internal partners to ensure services align with client needs and leads the development and communication of our value proposition to prevent and mitigate exposure, as well as plans and executes new business development initiatives.

Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Risk Management, or related field; or an Associate’s degree in Business, Marketing, Risk Management, or related field and 3+ years of progressively responsible work-related experience; or a high school diploma/GED or equivalent and 6+ years of progressively responsible work-related experience
• Experience building and maintaining strong relationships with customers and business clients within a risk/carrier environment and/or business setting
• Experience coordinating and executing client stewardship activities
• Possess a valid driver’s license & evidence of insurability

Preferred Qualifications

• Knowledge of Washington State workers’ compensation environment
• Experience persuading and influencing adoption of claims and risk management best practices
• Prior successful experience servicing customers and/or clients
• Claims and risk management experience
• Experience in a customer-facing position with management of multiple and competing customer needs in a culturally diverse and inclusive environment

Location: Renton, Washington with potential for telework within Washington State only

Job Type: Full time, year 'round

Hiring Salary Range: $89,180 – $117,012 (Salary Band M, beginning 9/1/2023)

Full Salary Range: $89,180 – $129,160 (Salary Band M beginning 9/1/2023)

Department: Puget Sound Workers’ Compensation Trust and Unemployment Pool

Puget Sound Workers’ Compensation Trust and Unemployment Pool (PSWCT/UP) seeks an experienced Risk Consultant to lead safety and pre-loss initiatives aimed at cultivating best practice risk management culture to promote health and safety at the workplace. The position collaborates closely and effectively with internal and external partners to prevent workplace injuries, investigate incidents/accidents, hazards, environmental health conditions, provide risk control services, and enable the adoption of risk reduction strategies to mitigate job-related risks within assigned school districts.

Puget Sound Workers’ Compensation Trust & Unemployment Pool, under the administrative oversight of Puget Sound Educational Service District (PSESD), is a group self-insured program that provides coverage for, and management of, workplace injuries and unemployment compensation claims for 33 school districts, PSESD, and their 45,000 employees in 6 counties within the state of Washington.

Minimum Qualifications

Bachelor's Degree in Business, Risk Management, or related field; or an Associate’s degree in Business, Risk Management, or related field and 3+ years of progressively responsible work-related experience; or a high school diploma/GED or equivalent and 6+ years of progressively responsible work-related experience

Experience providing safety and loss control services

Experience building and maintaining strong relationships with customers and business clients within a risk/carrier environment and/or business setting

Possess a valid driver’s license & evidence of insurability

Preferred Qualifications

Knowledge of Washington State workers’ compensation risk management best practices

Experience persuading and influencing adoption of claims and risk management best practices

Prior successful experience fulfilling client stewardship activities

Claims and risk management experience

Safety/risk management-related designation (CSP, ALCM, ARM, CSRM etc.)

Experience in a customer-facing position with management of multiple and competing needs in a culturally diverse and inclusive environment

Location: Office based in Renton with possibility for telework (to be completed in Washington State)

Job Type: Full time, year ‘round

Hiring Salary Range: $80,889 – $106,134 (Salary Band K)

Full Salary Range: $80,889 – $117,152 (Salary Band K)

Department: Workers’ Compensation Trust and Unemployment Pool

Open until filled; for best consideration, submit complete application by September 14, 2023. Interviews are tentatively scheduled for September 29 in person at Puget Sound ESD/WCT.

Puget Sound Workers’ Compensation Trust and Unemployment Pool (PSWCT/UP) seeks an experienced Return-to-Work Manager to provide leadership in supporting, persuading, and influencing school district members to implement and sustain a best-practice return-to- work program that effectively results in appropriate and timely return-to-work for school district employees injured in the course and scope of employment. The position will collaborate with internal and external partners to develop suitable transitional and full-duty opportunities for injured school district staff that minimizes unnecessary disability duration and will document and manage claim information and activity to inform program effectiveness.

Puget Sound Workers’ Compensation Trust & Unemployment Pool, under the administrative oversight of Puget Sound Educational Service District (PSESD), is a group self-insured program that provides coverage for, and management of, workplace injuries and unemployment compensation claims for 33 school districts, PSESD, and their 45,000 employees in 6 counties within the state of Washington.

Minimum Qualifications

Bachelor's Degree in related field, or AA degree in related field and 3+ years progressively responsible work-related experience, or a high school diploma/GED or equivalent and 6+ years progressively responsible work-related experience

Workers’ compensation claims management or vocational services experience

Experience coordinating and executing client stewardship activities

Possess a valid driver’s license & evidence of insurability

Preferred Qualifications

Knowledge of Washington State workers’ compensation environment

Experience persuading and influencing adoption of claims and risk management best practices

Prior successful experience implementing best practice return-to-work programs

Experience in a customer-facing position with management of multiple and competing customer needs in a culturally diverse and inclusive environment

Location: Office based in Renton with possibility of remote work (remote work to be completed within Washington State only)

Job Type: Full time, year ‘round

Hiring Salary Range: $84,934 – $111,441 (Salary Band L)

Full Salary Range: $84,934 – $123,010 (Salary Band L)

Department: Workers’ Compensation Trust and Unemployment Pool

Open until filled; for best consideration, submit complete application by September 28, 2023. Interviews are tentatively scheduled for October 6 in person at Workers’ Compensation Trust/PSESD.