IIU Logo

Advanced Claims Management & Appeals

Advanced Claims Management and Appeals

NOTE: Due to public health requirements and precautions related to COVID-19, this course will occur exclusively online over the Zoom platform, allowing for audience engagement and a recorded copy of the event.  

Two-Day Course | 13 Hours (8:30am - 4:00pm each day)

July 14-15, 2020 
Cost: $425 Members, $700 Non-Members 

Level: Advanced
Issues Covered: Validity | Medical | Compensation | Work Disability Prevention
Faculty Includes: Mary Hannon | Shawna Fruin | Sara Wong | John Zanetti

Credits Available/Pending: WWCP, 13 credits | Dept L&I, 13 credits | SHRM, 13 credits
Upon completion of all eight WWCP sessions (72-hours) and required coursework, participants will receive a certificate of completion. This certificate is required for application to take the new Self-insurance Claims Administrator Examination administered by the Department of Labor and Industries.

The final step in our IIU's comprehensive, goal-oriented workers' compensation curriculum, Advanced Claims Management and Appeals builds on the intermediate and advanced principles in prior trainings and explores the highest levels of claims management complexities before, during, and after actions at the BIIA. This two-day course provides instruction on advanced claims handling in the topic areas listed below by experienced legal and claim management professionals. Attendees will be provided hypothetical claim scenarios for group discussion and collaboration of claim management strategy. Attendees will also receive links to electronic copies of reference materials for pre and post class study.   

Topics Include:

  • The Board of Industrial Insurance Appeals and the Courts
  • Civil Rules and Ethics
  • Claim Resolution Structured Settlement Agreements
  • Pensions, Second Injury Fund, Alternative Closures
  • Protests and Appeals
  • Dispute Resolution
  • Mediation at the BIIA
  • Litigation Management
  • Evidence at the BIIA
  • Presenting a Prima Facie Case
  • Discovery
  • Scope of Review
  • Decisions at the BIIA and higher courts
  • Communication with injured workers and other system participants

Cancellation Information

A cancellation fee of $75 will be charged for cancellations received by July 6, 2020

No credit will be given for cancellations made after July 6, 2020.