The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

To support your success, we provide comprehensive training, including a mandatory one-week, in-person session at our Plano, TX, office (travel required; 100% attendance needed).

This is a remote position with location-based exceptions. If you live within 50 miles of one of our offices in Lake Oswego, OR; Chandler, AZ; Anchorage, AK; or Rocklin, CA, you’ll be expected to work onsite twice per month. If you’re located in Los Angeles County or Orange County, CA, the role is fully remote. Please note that this policy may evolve based on business needs.

***Experience in the Washington jurisdiction is preferred.

The King County Department of Human Resources, Central Employees Services Division seeks a knowledgeable and experienced Workers’ Compensation Manager. The successful candidate will lead a team where the number one priority is the health and safety of King County employees.

Under the direction of the Deputy Division Director Central Employee Services Division, the Workers’ Compensation Manager’s role combines strategic leadership with hands-on technical expertise to ensure King County’s workers’ compensation program performs in accordance with all industrial insurance legal requirements. This role requires a strong and collaborative leader who is not content with the status quo, is able to inspire, and who looks to form long-lasting internal and external partnerships. This is an ideal opportunity for an accomplished workers’ compensation professional, self-driven strategic thinker, skilled at navigating and balancing internal business systems with mission-based priorities. The ideal candidate will partner with cross-functional teams to deliver high-quality solutions that enhance performance, improve worker experience, and support organizational growth.

This position will supervise, develop, and inspire a team of talented supervisors, claims adjudicators, and other claims professionals, including supporting the team's professional development, performance reviews, and hiring processes.

Job Title Workers’ Compensation Manager

Salary $136,281.39 - $172,744.42 Annually

Job Type Career Service, Full Time, 40 hours/week

Location Chinook Building, 401 5th Avenue, Seattle, Washington

Department DHR - Dept. of Human Resources

Necessary Requires Qualifications:

• Progressive workers’ compensation program management experience including leading, supervising, and managing staff
• A minimum of two years' experience managing a workers’ compensation program
• Outstanding verbal and written communication skills
• Ability to translate complex technical concepts for diverse audiences
• Experience presenting to executive leadership and stakeholders
• Strong interpersonal skills and ability to build collaborative relationships
• Resiliency in managing competing priorities and timelines to ensure a well-balanced workload for the staff
• Self-starter who is highly motivated, collaborative, and innovative

For more information on this recruitment, please contact:

Michael Strutynski, HR Business Transformation Manager, at michael.strutynski@kingcounty.gov

Posting closes on March 10, 2026 at 11:59 p.m.