Claims Management 360°
Proven Methods from All Angles
Historic Davenport Hotel
10 S. Post Street, Spokane, Washington
8:00 a.m. to 4:30 p.m.
This year's Winter Conference features a multidisciplinary look at each major point in the progression of a complex workers' comp claim toward successful resolution. Featuring detailed case studies, take-home tips, input from the experts, the day will offer insights both from and for risk managers, claims managers, safety professionals, lawyers, health care providers, vocational and return to work providers, human resource professionals, and more.
Want to attend in Gig Harbor? Click here for our companion Winter West conference on January 12, 2017.
Thursday, January 26 2017
Registration and Breakfast
Legislative & Legal Update
- Kris Tefft, Executive Director (Washington Self-Insurers Association)
- Nicole Tedrow, Attorney (Eims Graham, PS)
After an injury or
occupational disease, what steps should an employer take to investigate and
return the employee to work? Understand the
investigative process needed to determine how the injury occurred and what
could be done to prevent similar injuries. Understand the role that human
resources, safety professionals, supervisors and claims managers play in the
The Medical Treatment
Understand the issues and connection between medical treatment and good claims management. Understand the connection between treatment and return to work at both modified and full duty. Understand the information needed by the employer regarding medical management including estimates for when treatment will be complete.
Understand the medical and work issues besides the injury itself that can further complicate claims management. Medical issues might include new-related diagnoses, co-morbid conditions and potentially psychological factors. Employment issues could be a lack of accommodation by the employer, family issues, other unreported employment, etc…Understand why the injured worker might decide to hire an attorney.
Understand the process that
needs to occur for the injured worker to return to work at the job of injury,
modified job, new job or to be accommodated. Understand the legal implications
for the employer if the employee is not returned or accommodated.
Understand how claims close both medically and vocationally. Understand the role of the vocational counselor at the end of the claim including employability (Labor Market Survey), option 2, structured settlement, etc... Understand the decisions that an employer makes regarding return to work, accommodation, inability to accommodate and the financial implications of such decisions.
Understand how complex claims issues can be resolved from different perspectives. Panel members will present a specific issue to each table and discussion on how the issue may be resolved will ensue. (Accommodation issue, Complex Medical, Potential Fraud, Discipline problem, etc…)
Continuing Education Credits
WSIA will award 7 CEC units for the Washington Workers' Compensation Professional (WWCP) requirements. The following additional credentials will be applied for and noted when awarded:
- L&I CEU - Approved for 7 Claims Management Credits
- CRC - Approved for 7 Credits
- CDMS - Approved for 7 Credits
- SHRM / HRCI recertification credits - Approved for 7 Credits
WSIA Members - $225, full breakfast and lunch included
Additional members from same organization - $150 each
Non-member guests - $350
Historic Davenport Hotel, 10 S Post Street, Spokane, Washington 99201
A cancellation fee of $75 will be charged for cancellations received by January 19, 2017. This is to offset the cost of room rental, reserved meals, and conference material production.
No credit will be given for cancellations made after January 19, 2017.