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Winter Claims Management Conference

DoubleTree Suites by Hilton Southcenter
16500 Southcenter Parkway
Seattle, Washington

8:00 a.m. to 4:30 p.m. (Registration and Breakfast at 7:30 a.m.)

The Washington workers' comp community is coming back together in the new year for an interdisciplinary look at preventing work disability, navigating contemporary labor market and staffing challenges, discussing the latest data and information on claims handling topics, and more. This outstanding networking and learning opportunity is ideal for all professionals with a stake in the Washington workers' compensation system, including program, risk, and safety managers, claims handlers, human resources and disability management, and vocational, legal, and medical supports.

Sessions Include:

What is Work Disability and How to Prevent It

Presented by Michelle Jensen and Deborah Allemand, Eastside Vocational Services

Leveraging Financial Incentives to Influence Adoption of Return-to-Work Best Practices

Presented by Clairmonte Cappelle and Aliza Hauser, Puget Sound ESD Workers' Comp Trust

Vocational and Labor Market Changes in the Post-Covid World

Presented by Julie Busch, Strategic Consulting Services

Morning Attendee Roundtable

Networking Luncheon

The Latest Info on IMEs, Litigation, Dispute, and Penalty Issues

Led by Shawna Fruin, Reinisch Wilson Weier with Claims Management Panel

The Latest on Claims Initiation Issues, Compliance, and Penalties

Led by Krishna Balasubramani, SBH Legal

Afternoon Attendee Roundtable

Current State Legislative Update

With WSIA's Kris Tefft

Claims Handler Certification and Testing Updates

With Lloyd Brooks, WWCP

A downloadable agenda with speaker and presentation information will be available in coming days.

Hotel Information:

DoubleTree Suites by Hilton Southcenter
16500 Southcenter Parkway
Seattle, Washington 98188


Continuing Education Credits:

WSIA will award 7 CEC units for the Washington Workers' Compensation Professional (WWCP) requirements. The following additional credentials will be applied for and noted when awarded:

  • L&I CEU - Approved for 7 Claims Management Credits
  • CRC - Approved for 7 Professional Development Credits
  • CDMS - Approved for 7 Credits
  • CCMC - Applied for 7 Credits
  • WSBA - Applied for 7 Credits
  • SHRM recertification credits - Approved for 7 Credits


WSIA Members - $249, full breakfast and lunch included

Additional members from same organization - $199 each

Non-members - $379 (Interested in becoming a WSIA member? Click here for more info!)

Cancellation Information:

No credit and/or refund will be given for cancellations made after January 20, 2023.