Winter Claims Workshop

Real Claims Resources in a Virtual Claims World

9:00 a.m. to 12:00 p.m.
An Online Event

Focusing on claims management as our colleagues push through a tough winter, we will provide real-world resources for handling the most complex claims as well as your own basic health and happiness -- while often doing all that and more from home. Claims managers, case managers, attorneys, human resources, vocational counselors, and more -- join the discussion and take home some valuable continuing ed credits and key new insights on our rapidly changing industry. 

9:00 - Finding Happiness in Winter

Jenny Haykin, Integrated Leaves & Accommodations Program Manager, Puget Sound Energy

As we experience a "winter like no other" in so many ways, what can we do to find happiness when the lines of work and play are as grey as ever? Jenny will guide us though a gallery of proven (and healthy) methods for increasing human happiness in winter. As you manage claims, home, and family, there are simple adjustments you can make to elevate your mindset and increase your effectiveness for those depending on you the most.

10:00- A Virtual Legal Claim Review

Tami Kinnunen, Claims Administrator, Occupational Health Solutions, Inc.
Lauren Oda, Attorney, Sather Byerly & Holloway

Sit in on a file review between a claims manager and a defense attorney as they review a mock claim and explore strategy for resolving various legal aspects commonly encountered in Washington Workers' Compensation claims. Do you agree with the strategy or have other ideas? You'll be able to join in and let us know!

11:00 - Claims Issue Focus: Expert Roundtable

Gennia Wellington-Cheatham, WC Supervisor, King County
Tami Kinnunen, Claims Administrator, Occupational Health Solutions, Inc.
Kevin Kincade, Account Manager, Eberle Vivian
Cory Turner, Vocational Rehabilitation Counselor, Vocational Connections, Inc.
Tricia Daniel, Nurse Case Manager, NurseWorks Northwest

Lauren Oda, Attorney, Sather Byerly & Holloway

Our multidisciplinary panel will be holding a collaborative roundtable to finish the workshop, focusing on innovative solutions to challenging issues. We encourage attendees to send any of their own (anonymized) claim scenarios prior to the event for our panelists to consider and highlight as part of the discussion.

Want to get noticed? Consider sponsoring this workshop!

Have an announcement, new service, relationship, or innovative idea to promote? Interest in our online events this year has been off the charts, and we take care of our sponsors. Contact Kari Heinold for some opportunities to advertise, starting with the next event announcement. 

Continuing Education Credits

WSIA will award 3 continuing education credits for the Washington Workers' Compensation Professional (WWCP) recertification. The following additional professional development credentials will be available to attendees:

  • L&I CEU - Applied for
  • CDMS and CRC - Applied for
  • CCMC - Applied for
  • CLE - Applied for
  • SHRM recertification - 3 credits

Cancellation Information

No credit will be given for cancellations made after January 19, 2021.