WSIA’s Industrial Insurance University
Washington Workers’ Compensation Professional
SELF-STUDY DESIGNATION PROGRAM
WWCP CLAIMS MANAGEMENT
2012 Schedule
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Quality Educational Programs that Foster Professionalism
At the request of our members, and to meet the needs of those looking for flexibility in scheduling and cost savings in these difficult economic times, WSIA’s Industrial Insurance University has taken our WWCP Designation Program on-line! Medical Information is now available in the self-study format!
All three courses, Statutory Requirements, Medical Information, and Claims Management are now available in an on-line self-study format. Registrants will have access to all the materials provided in the live classes, including the recorded videos of speaker presentations. Registration will be offered on the same quarterly (except summer quarter) basis as the live class. A proctored final exam will be scheduled at a location near each registrant approximately three months following registration.
Just as with the live WWCP Program, successful completion of all three Self-Study courses earns the registrant the WWCP Designation and Designees will then need to maintain their Designation by completing the required continuing education credits.
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AGENDA for WWCP CLAIMS MANAGEMENT
Chapter #1- EFFECTIVE COMMUNICATION
Be introduced to communication techniques that will improve the effectiveness of your correspondence (written and verbal).
Chapter #2 – INITIAL INVESTIGATION
Understand the importance of early investigation and how this can help reduce claims costs and resolve your claim in a timely manner.
Chapter #3 - TIME LOSS COMPENSATION
Gain an understanding of the general rules and time frames of time loss compensation. Be introduced to basic formulas and completion of the required SIF-5 forms.
Chapter #4 - LEP/SSO/LIENS
Gain an understanding of when an injured worker is eligible for loss of earning power compensation. Learn basic calculation and exceptions. This chapter will also review social security benefits and liens.
Chapter #5 – HEARING LOSS
Identify whether there has been injurious exposure resulting in occupational hearing loss, how to read an audiogram and determine the appropriate schedule of benefits.
Chapter #6 – RETURN TO WORK/TRANSITIONAL DUTY
Gain an understanding of all parties (employer, employee, voc counselor) roles and responsibilities in return to work programs and procedures.
Chapter #7 – VOCATIONAL REHABILITATION
Know and understand the roles and responsibilities of the vocational process.
Chapter #8 – RESERVING/THIRD PARTY RECOVERY
Understand how reserves affect the financial future of a company. Learn various reserving methods as well as different areas of reserving a claim. Be able to identify and investigate potential Third Party action.
Chapter #9 – MEDICAL MANAGEMENT/SEGREGATION
Identify the steps you can take to ensure that the medical aspects of a claim are managed in an effective manner. Learn about segregation of unrelated conditions.
Chapter #10 - CLOSURE/PPD
Understand when a claim may be closed, when a self-insured employer my close, when the Department is required to close. Determine the appropriate schedule of benefits for PPD awards and how to complete a PPD payment schedule.
Chapter #11 – PENSIONS/SECOND INJURY FUND
Understand the criteria for pension consideration, the different types of pensions and the role of Second Injury Fund pensions.
Chapter #12 – PROTESTS/APPEALS/REOPENING
Understand the process of a disputed order. Learn the authority of the Department and Board and the requirements of the appealing party. Understand the criteria for reopening a claim, as well as the requirements.
FINAL EXAMINATION
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About WWCP Self-Study Courses
The WWCP Claims Management course addresses the details of day-to-day workers’ compensation claims, such as effective communication, TTD/LEP calculations, medical management, return-to-work and vocational rehabilitation. The expectation is that individuals attending WWCP courses will have at least 3 years’ experience in the workers’ compensation field.
Each self-study course will cost $555 ($1,665 to complete all three courses). Students are expected to work independently and at their own pace to complete all coursework prior to the scheduled proctored final examination. There are two sections to the Claims Management final examination – chapter text and calculations. Students must attain a passing grade of 70% on both portions on the final examination to receive their certificate. The curriculum includes chapter text, recorded speaker presentation videos, chapter review questions, homework assignments, study guides, key questions and calculations practice problems. An individual must attain a passing grade on the exam for each of the three courses to receive the Washington Workers’ Compensation Professional designation.
Student Expectations
You are expected to complete all coursework for all 12 chapters independently on your schedule. You must complete the work and be prepared to take the final exam. The final exam will be a proctored exam and you will be notified of the exact date, time and location. In all cases, everyone registered by the registration close date will take the final exam.
There are no requirements to “turn in” any of your work as this is truly a self-study course. The Review, Study Guide and Key Questions provide excellent study materials for the exam. All final exam questions are taken from the chapter text and supplementary information. A passing score of 70% is required on the final exam in order to pass this course. Tests will be graded by the IIU Board of Regents and you will be notified of your score via email following the grading process. Upon successfully passing all three WWCP Courses, Statutory Requirements, Medical Information, and Claims Management, you will earn your WWCP Designation.
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Continuing Education Credits
The Live WWCP Claims Management course was awarded six (6) claims processing credits toward maintaining the state’s Approved Certified Claims Administrator certification. We have applied for CEC approval for the Self-Study course and expect a similar award.
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Session topics addressed in the other WWCP courses:
Statutory Requirements
Introduction to Industrial Insurance
Self-Insurance
Revised Code of Washington, Title 51
Washington Administrative Code
Medical Aid Rules/Fee Schedule
Dept. of Labor & Industries Policies
Accident Prevention Programs
Return-to-Work
Vocational Rehabilitation
Third Party Recovery
Labor & Industries' Orders
Courts |
Medical Information
Anatomy/Physiology/Specialties
Radiology
Rehabilitation
Cervical/Thoracic Injuries
Low Back Injuries
Shoulder/Elbow Injuries
Fingers/Hands/Wrists
Knees/Lower Extremities
Conditions of the Feet
Hearing Loss/Chemical Exposure
Pain Management/CRPS/BBP
Psychiatric Conditions |
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2012 Self-Study Schedule
Self-Study Quarter |
Registration Available |
Estimated date of Final Exam |
Winter Quarter
Spring Quarter
Summer Quarter
Fall Quarter |
December 2011 – March 1, 2012
March 2012 – June 1, 2012
June 2012 – August 1, 2012
August 2012 – November 1, 2012 |
Second week of April
Last week of June
Last week of August
Last week of November |
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If you would like more information on any of these courses, please contact the WSIA office at 800-736-7296 or by e-mail to bonnie.prater@wsiassn.org.
